The support service was excellent from G7; we always knew who we were talking to and they knew us. Every issue got resolved. We were keen to receive the same level of service to support our use of Unit 4 Business World and have recently signed a support contract with G7. On G7 consultancy services, we were very impressed with the depth of knowledge of the consultants we have worked with. They were able to provide us with help and guidance on how to move forward, making best use of the system to meet our user requirements. We plan to use G7 consultancy both to progress a review of our payments process, and improve our reporting capability.
Debbie Heale, Finance Project Manager, University of Bath
With around 1000 users, having G7 available to take on some of the more complex issues gives Radius the comfort that it can still deliver a first-class service to its user community. The service that is provided by QTC, the hosting partner of G7, is second to none, giving Radius a robust and reliable service backed by gold standard technical support. G7 have been excellent in enabling the Radius Support Team to improve their knowledge of both Application and Technical Tools meaning that some work that previously took time and cost to deliver can now be actioned quickly
Kevin Leadley, Agresso Systems Manager, Radius
We are very happy with the support, and with the arrival of Louisa Lewis, G7 have a dream team. It is nice to talk to people we know, that really understand the system
Sheena McCartney, Senior Finance Systems Accountant, University of the Arts London
James, Yvonne, Sarah and Judith are all experienced and knowledgeable Agresso consultants who have integrated very well with the St James’s’ Place Team through the build and design phases. They have been flexible and pragmatic in their approach, and seem to find a good balance between UNIT4 and SJP’s requirements.
Mark Neal, Senior Finance Project Manager , St. James's Place Wealth Management
G7 have an approach which is refreshing in the ERP world and especially pleasing with any Agresso implementation. They have a great team who are skilled, experienced and customer focused. These guys are not 9 to 5 consultants, they bent over backwards to support all aspects of the deployment and bedding in of the system, building strong relationships across the departments and with the work leads, ensuring that the key stakeholders understood the system process and comfortable with how to get the best from the system. I will not hesitate in recommending G7 as one of the best providers of Agresso consultancy. James Major has a great team. Special thanks to Yvonne Harris and Lindy Armiger who really went the extra mile on behalf of Places for People.
Sean Goodman, ERP Project Manager, Places for People