Seamless flexible support to help your systems and staff thrive
Unit4 ERP Application Managed Service
G7’s Application Managed Service can take the pressure off your in-house team, as it becomes another pair of hands on your internal support desk.
Why work with us?
At G7 our Application Managed Service (AMS) goes beyond support. It's where you can tap into our specialist team and where our staff work in partnership alongside yours on anything from problem-solving to system admin tasks and software development.
We work in partnership with our clients offering complete flexibility, with no fixed term contracts and can have the service live and running within days.
Our experts quickly become a trusted part of your team, proactively offering advice and troubleshooting on your Unit4 ERP system as well as quickly jumping in to fix issues.
Flexible experts in business systems since 2001
Access to many different people and knowledge sets
Consultancy style help, delivered in a support style service
How We Help
With over two decades of experience in working with the Unit 4 ERP system (previously known as Unit4 Business World or Agresso), we can help you with anything from reporting and workflow to testing assistance for upgrades.
G7 offers full coverage for all modules, provided by an experienced team dedicated solely to support.
It is a remote service, based out of our UK office near Bristol and we are perfectly positioned to provide additional support:
If you need some specialist expertise or additional support when internal resources aren't available
To provide ongoing support, giving you peace of mind and continuity of service.
Assisting with testing a Unit4 upgrade
Assisting with testing when your new Unit4 system goes live and providing backup support until your internal team become familiar with supporting the application
Our experience covers the full suite of the Unit4 ERP products including Financials, Logistics, Project, Research, Fixed Assets, HR, Payroll and Income Manager.
We also have the technical expertise to support you around tools such as Rerx and AG16s.
We've been working with Unit4 ERP for 20 years, so whether your system is brand new or you’ve been using it for a while, we can help.
Flexible packages
Our packages are designed around you. Here’s some examples of how customers use them:
Business as usual
Assist you with peaks and troughs in demand and provide additional support assistance when you most need it
Troubleshooter
Our packages can flex and flow as your requirements change.
We don't tie you down to long contracts, hours can vary each month and agreements just require one month’s notice.
Enhanced Support Model
If you are interested in moving to a remote support model but are used to relying on dedicated consultancy, our enhanced support model offers you the best of both worlds.
G7 will allocate a consultant/s to work with you 2-3 days per week, triaging the support calls, handling some and passing the rest to the G7 Application Managed Service team.
This model is ideal as you reduce your reliance on our consultant and move towards a remote model.
A few of our ERP team members
G7 has a team of highly qualified and experienced Support Consultants, Application Consultants and Project Managers, covering both the application and technical side of the Unit4 ERP and Lawson products.
Clients & Testimonials
We work in collaborative partnerships across a whole range of sectors, including education, commercial, public sector and not for profit.
“G7 basically takes the burden off my shoulders. Their team is an extension of our internal resource and it's like working with colleagues. They are very responsive and the flexibility of their AMS offers the best value for money."
Phil Cridge, Systems Integration Officer, West Berkshire Council
“G7 is a safety net and very much gives us peace of mind."
Jim Kinchesh, Head of Finance Business Systems, University of the Arts London
“G7 offers a good, consistent and flexible approach to support. Their customer service skills are exemplary, and they have made an effort to understand New Look as a business and what motivates us. They are quick to react and are supportive of our needs. I would highly recommend them.”
Alice Bragg, IT Service Delivery Manager, New Look
Latest case studies
Our case studies showcase our work across all areas of Unit4 ERP and across all sectors.
Get in touch
Our arrangements for the Application Managed Service are tailored to your organisation’s specific requirements, ensuring you receive the right level of support and assistance for your application.
To receive a bespoke quote, email us on g7info@g7bs.com or call us on 01275 844650 and we will propose a package to suit you.
Official Unit4 ERP Elite Consultancy Partner
We cover Unit4 ERP* Financials, Logistics, Project, Research, Income Manager, Fixed Assets, HR, Payroll, Data Migrations and Interfaces across Education, Commercial, Public Sector, Retail and Not-for-Profit.
Our services
With years of experience and a wealth of expertise, G7 can offer a range of flexible services.
