ERP Project Team Training, sometimes referred to as Super User training, occurs during the final stages of the Business Requirements and Solution Design phase of a project and starts the knowledge transfer process from G7 to the client.
Project Team Training is very different to End User Training and ensures that you know how the system has been built for your current requirements and that you have the skills to change the system as processes and requirements change.
G7 offer Project Team Training in two main areas; how to support the application and how to build the application.
The support training has been developed by the G7 Application Managed Service team and currently offers 2 courses. Both are 2 days and include full documentation.
The G7 System Administration training course is both a theoretical and practical guide to common system administration tasks and issues. It covers the following areas:
- Users, roles, menu access and data control
- Server report maintenance
- Batch input
- Document archive
- Menus and user preferences
- System settings
It includes case studies, hands-on exercises and “troubleshooting” guides based on the experience of our AMS and Consultancy teams to help with the resolution of everyday issues.
You may know how to build workflows but do you know how to fix them when they go wrong? This course starts with broken workflows and shows you how to diagnose what the issue is and fix.
The build training involves the G7 Consultant working alongside the Customers' super users; explaining and showing them what is being built so they gain a full understanding, allowing them to better support the system after go live. This then works alongside the G7 Application Managed Service to build a Customers internal knowledge base.
If you would like to contact G7 about your training requirements, please contact one of our team